Large-Scale Atlassian Migration Improves Operations Across
a Major University System With 30% Efficiency Gains
Introduction
Empyra, a leader in large-scale cloud migrations, successfully completed the migration of a prestigious educational institution to Atlassian Cloud. This project involved migrating 63 Jira projects, with particular focus on 24 projects dedicated to Xray Cloud test management.
The migration stands out for its sheer size, intricate integrations, and tailored solutions designed to address the institution’s unique needs. Empyra's cloud migration expertise ensured that the institution benefited from enhanced collaboration, improved performance, and greater operational efficiency.
Overview and the Need for Cloud Migration
The prestigious educational institution, serving a vital role in the state's public university system, which includes 10 campuses, 5 medical centers, and 3 affiliated national laboratories.
As the institution continued to grow, managing its large and complex infrastructure, which supported over 3,300 users across 63 Jira project became increasingly challenging.
With the end of Atlassian server support, switching to the cloud has never been more important.
Atlassian’s end of server support made transitioning to the cloud an urgent priority. The institution needed to enhance performance, maintain security, and ensure functionality, especially for the 24 projects focused on Xray Test Management. Maintaining efficiency across the broader Jira ecosystem and managing the highly interdependent nature of these projects added significant complexity to the migration process.
Large Volume of Data: The migration process involved over 1 million records, spanning both standard data and complex Xray Test Management entities. Additionally, essential tools like Gantt Suite, ScriptRunner, and Dynamic Forms, heavily customized to meet the institution's needs, had to be migrated without compromising performance or data integrity.
Cross-Project Dependencies: Among the 63 Jira projects, 24 were dedicated to Xray Test Management, with 11 projects deeply interconnected. Preserving these relationships during migration was critical to ensuring operational continuity and requiring detailed planning and coordination.
Complex Customizations: Several tools, including ScriptRunner, Jira Misc Workflow Extensions (JMWE), JSU, and Jira Workflow Toolbox (JWT), were extensively customized to align with the institution’s workflows. Migrating these tailored configurations posed significant technical challenges.
Achieving Efficient Large-Scale Migration with Optimized Planning
We adopted a structured, multi-phase approach to ensure a seamless migration
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Pre-Migration Testing: Multiple dry-run migrations were conducted to identify potential issues and safeguard data integrity. These simulations allowed us to anticipate and resolve any challenges before the full migration.
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Phased Migration Plan: The migration was phased, starting with independent projects, followed by 24 Xray-focused projects, ensuring minimal disruption and operational continuity.
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Collaboration with Atlassian and Xray Support: We closely collaborated with Atlassian and Xray support to resolve technical issues, especially during the complex Xray migration.
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Migration Of Tools: We migrated several critical tools alongside Xray, ensuring they functioned seamlessly in the cloud environment.
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Manual Conversion of Customizations: Our experts manually migrated critical tools like ScriptRunner, JMWE, JSU, and JWT to the cloud, ensuring full functionality. Empyra also developed custom solutions for inactive users and optimized the ServiceNow Connector for Jira
Benefits Realized Post-Migration
30% Efficiency Boost in Xray
Streamlined processes and automation in Xray improved test-related task management by 30%.
Faster UI &
Higher Satisfaction
A 20% faster UI response, with a 1-second improvement per interaction, increased user satisfaction by 16%.
Reduced Admin Overhead By 30%
A 5% reduction in user errors and an increase in test execution throughput to 32 per day, up from 28 on the server. Automated provisioning and cloud integration cut administrative overhead by 30%, with a 33% reduction in issue resolution times.
Enhanced Collaboration in Jira
Collaboration tools boosted project completion rates by 40%, and cloud storage reduced manual backup efforts by 50%, cutting maintenance costs by 60%.
Improved Accessibility by 25%
Cloud solutions improved accessibility by 25%, shortened feedback cycles by 60%, cut administrative tasks by 35%, and reduced manual management by 70% through automatic versioning.
Improved
Cost Efficiency
Transitioning to Atlassian Cloud decreased annual operational costs by 67%, reducing expenses to Confluence and Jira.
Our Client's Experience
Conclusion: A Comprehensive Cloud Migration Success
The successful migration of this prestigious educational institution to Atlassian Cloud highlights Empyra's expertise
in large-scale cloud transformations. By addressing complex integrations, cross-project dependencies, and
custom workflows, we improved their efficiency, collaboration, and performance. This migration not only solved
immediate challenges but also future-proofed their IT infrastructure for scalability and innovation.
Considering a migration to Atlassian Cloud?
Contact Empyra today for a consultation and unlock the full potential of the cloud.
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