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Real-life Guide to Atlassian Cloud Migration Journey

Real-life Guide to Atlassian Cloud Migration Journey

As technology continues to advance, it is essential for organizations to keep up with the pace and upgrade their infrastructure. One of the significant changes most businesses have started to make is moving their software and applications to the cloud. The cloud offers numerous advantages such as flexibility, scalability, and cost savings. However, moving to the cloud also comes with its challenges, and this is where the experience of early Atlassian cloud migrators becomes invaluable. In this blog post, we will share some valuable insights from teams who have already made the jump to the Atlassian cloud and highlight some crucial lessons learned in the process.


Challenges Faced During Atlassian Cloud Migration

Teams may have various obstacles to overcome when moving to Atlassian Cloud. It is crucial to be aware of these difficulties and to have plans in place for effectively overcoming them.

Data Security Concerns

While migrating to a cloud-based platform, data security is a primary concern for any organizations. Teams must carefully evaluate and address any potential security risks associated with storing sensitive information in the Atlassian cloud. By adopting robust security measures, implementing data encryption, and adhering to best practices, teams can mitigate security risks and ensure the safety of their data.

Customizations and Integrations

Organizations often heavily customize their Atlassian products to align with their unique workflows and processes. During migration, teams need to assess and rebuild these customizations to ensure a smooth transition to the Atlassian Cloud environment. Additionally, integration with other software tools and systems should be evaluated and adjusted if necessary, to maintain smooth workflow.

User Adaptation and Training

User adaptation and training is another critical challenge that comes during Atlassian Cloud migration. As team members switch to a new platform, they need to familiarize themselves with the new interface, features, and functionalities. User training programs, documentation, and internal support are essential to assist users in adapting to the change and making the most of the available tools.

Note: Atlassian Support for Server products ends on Feb. 15, 2024

Atlassian and Marketplace Partners will no longer provide technical support, security updates, or bug fixes for critical vulnerabilities. Ensure your business's security by transitioning to Atlassian Cloud or Data Centre products before the support expiration. Talk to an expert right now


Valuable Insights from Organizations who have Migrated to Atlassian Cloud

Teams who have successfully migrated to Atlassian Cloud have valuable insights from their migration journey. Let's explore some of these insights that can guide others considering or going through a similar migration.

Embrace Change and Foster Communication

The key to a successful migration lies in embracing change and fostering open communication within the team. Change management plays a vital role in helping team members adapt to the new platform smoothly. By clearly communicating the benefits, addressing concerns, and involving team members in the decision-making process, organizations can foster a positive environment that encourages adoption and collaboration.

Plan for Customizations Ahead of Migration

To ensure a seamless migration, it is crucial to plan and prepare for customizations ahead of time. Evaluate the existing customizations and determine which ones are necessary for the future workflow. This proactive approach allows teams to reconfigure and rebuild customizations within the Atlassian Cloud environment, minimizing disruption and ensuring a smooth transition.

Invest in User Training and Support

Effective user training and ongoing support are essential to ensure a successful migration experience. Investing in comprehensive training programs, documentation, and user support resources helps team members quickly adapt to the new platform. The availability of support channels, such as help desks or internal experts, can significantly reduce user frustration and facilitate a smooth transition.


Benefits of Atlassian Cloud Migration

Migrating to Atlassian Cloud brings various advantages to teams and organizations. Let's delve into some of the key benefits that are driving teams to make this transition.

Enhanced Collaboration

Atlassian Cloud offers a range of collaborative features that empower teams to work more efficiently and effectively. With cloud-based tools like Jira and Confluence, teams can collaborate in real-time, access projects and documents from anywhere, and enjoy seamless integration with other popular tools. This enhanced collaboration fosters better teamwork and ultimately leads to improved productivity.

Increased Scalability

One significant advantage of Atlassian Cloud is the scalability it offers. With cloud-based platforms, teams can easily scale their resources up or down based on project requirements, team size, or business growth. This flexibility allows organizations to optimize costs and resources while ensuring they have the necessary capacity to meet their evolving needs.

Automatic Updates and Maintenance

By migrating to Atlassian Cloud, teams can say goodbye to the hassle of manual updates and maintenance. Cloud platforms automatically handle updates, security patches, and system maintenance, relieving teams from the burden of managing these tasks. This frees up valuable time and resources that can be redirected towards core business activities and improving productivity.

Atlassian Paves the Way for the Future of Work with its Powerful AI Integration

Atlassian has announced the general availability of the first wave of Atlassian Intelligence capabilities across its cloud platform.

Atlassian claims that the ongoing development of Atlassian Intelligence is a reflection of its dedication to building a future in which AI and humans work together to promote creativity and productivity in teamwork which is only available on Cloud platform.



Migrating to Atlassian Cloud offers numerous benefits, including enhanced collaboration, increased scalability, and the relief of manual updates and maintenance. However, it is crucial to address challenges such as data security concerns, customizations and integrations, and user adaptation. By following valuable insights from early migrators, teams can navigate these challenges and maximize the advantages of Atlassian Cloud.

To ensure successful Atlassian Cloud migration journey, remember to embrace change, plan for customizations, and invest in user training and support. By doing so, you can ensure a seamless transition, empower your team, and unlock the full potential of Atlassian Cloud. Organization like Empyra an certified Atlassian platinum solution partner can help you to ease your cloud migration journey with zero or minimum risk. Contact our team today to learn more and schedule a free consultation.


How do I transfer large files to Atlassian?

You need to raise a support request with Atlassian then you have to login into  transfer.atlassian.com and upload the file against the support ticket .

Which cloud does Atlassian use?

By default, the data residency location is global. Atlassian stores data centers and hosts data in the US, Germany, Ireland, Singapore, and Australia. Moreover, Atlassian provide a feature called Data residency in which we can Specify where our content and data to be hosted. 

Where is Atlassian data stored?

Atlassian uses AWS Amazon Web services to host their data. 

How successful is Atlassian?

Atlassian is best in Agile at scale methodology, IT Service Management and more. Their products have been used by industry leading companies worldwide across various sectors.

How do I migrate to Atlassian account?

We can begin by creating an Atlassian account and logging into the status page using the verification email. After that, we can connect the status page to an Atlassian site and choose the option to migrate all accounts. Once the migration is finished, we will have the ability to use our Atlassian account to log into any Atlassian product.

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