--- title: Empyra Atlassian Platinum Solution Partner | Atlassian Services | Blog | ITSM with JSM description: ITSM with JSM | Certified Atlassian Partner | Supercharge your Atlassian setup with a Certified Atlassian Partner. Explore our blog and connect with experts—consult with us free today! --- [Skip to the main content.](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#main-content) [![Empyra-Atlassian-Platinum-Partner-Logo-1](https://atlassian.empyra.com/hs-fs/hubfs/Empyra-Atlassian-Platinum-Partner-Logo-1.jpeg?width=600&height=135&name=Empyra-Atlassian-Platinum-Partner-Logo-1.jpeg "Empyra-Atlassian-Platinum-Partner-Logo-1")](https://www.empyra.com/atlassian-solution-partner) [![Empyra-Atlassian-Platinum-Partner-Logo-1](https://atlassian.empyra.com/hs-fs/hubfs/Empyra-Atlassian-Platinum-Partner-Logo-1.png?width=600&height=135&name=Empyra-Atlassian-Platinum-Partner-Logo-1.png "Empyra-Atlassian-Platinum-Partner-Logo-1")](https://www.empyra.com/atlassian-solution-partner) - [ Company ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ About Us ](https://www.empyra.com/about-us/) - [ Our Team ](https://www.empyra.com/our-team) - [ Trust Center ](https://www.empyra.com/trust-center/) - [ Products ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ myOneFlow ](https://www.myoneflow.com/) - [ appserve.ai ](https://www.appserve.ai/) - [ Services ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Atlassian Solutions ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Atlassian Services ](https://www.empyra.com/atlassian-solution-partner) - [ Atlassian Training ](https://www.empyra.com/atlassian-training) - [ License Management ](https://www.empyra.com/atlassian-license-management-services) - [ Atlassian AI ](https://www.empyra.com/atlassian-ai-consulting) - [ ITSM ](https://www.empyra.com/itsm-consulting-services/) - [ Cloud Migration ](https://www.empyra.com/atlassian-cloud-migration) - [ Atlassian Integrations ](https://www.empyra.com/atlassian-integration-services) - [ Atlassian Agile Consulting ](https://www.empyra.com/atlassian-agile-consulting) - [ Atlassian Intelligence ](https://www.empyra.com/atlassian-intelligence-services) - [ Atlassian Consulting Services ](https://www.empyra.com/atlassian-consulting-services/) - [ Project Portfolio Management ](https://www.empyra.com/project-portfolio-management-consulting) - [ Jira Workflow Management Services ](https://www.empyra.com/jira-workflow-management) - [ Jira Software Project Management ](https://www.empyra.com/jira-software-project-management) - [ Atlassian Managed Services ](https://www.empyra.com/atlassian-managed-services) - [ Jira Implementation services ](https://www.empyra.com/jira-implementation-services) - [ Atlassian Products ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Jira Service Management Consulting ](https://www.empyra.com/jira-service-management-consulting) - [ Jira Work Management Services ](https://www.empyra.com/jira-work-management) - [ Rovo ](https://www.empyra.com/atlassian-rovo) - [ Rovo Dev ](https://www.empyra.com/rovo-dev) - [ Rovo Agents ](https://www.empyra.com/rovo-agents) - [ Loom ](https://www.empyra.com/loom-screen-recording-software) - [ Jira Align ](https://www.empyra.com/jira-align-implementation) - [ Jira Software Cloud ](https://www.empyra.com/jira-software-cloud) - [ Jira Product Discovery ](https://www.empyra.com/jira-product-discovery) - [ Confluence consulting services ](https://www.empyra.com/atlassian-confluence-services) - [ Atlassian Bitbucket Implementation ](https://www.empyra.com/atlassian-bitbucket-implementation) - [ Atlassian Bamboo Consulting ](https://www.empyra.com/atlassian-bamboo-consulting-services) - [ Trello Project management ](https://www.empyra.com/trello-project-management) - [ monday.com Solutions ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ monday.com Solution partner ](https://www.empyra.com/monday-com-solutions) - [ monday.com AI Services ](https://www.empyra.com/monday-ai) - [ monday Service ](https://www.empyra.com/monday-service) - [ Monday integrations ](https://www.empyra.com/monday-com-integration-services) - [ Monday implementations ](https://www.empyra.com/monday-com-implementation-consultants) - [ Monday Migrations ](https://www.empyra.com/monday-com-migration) - [ monday.com-pmo-solutions ](https://www.empyra.com/monday-com-pmo-solutions) - [ monday.com Consulting Services ](https://www.empyra.com/monday-com-consulting) - [ monday.com Workflow Management Services ](https://www.empyra.com/monday-com-workflow-management) - [ monday.com Project Management Services ](https://www.empyra.com/monday-com-project-management) - [ monday.com Products ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Monday dev ](https://www.empyra.com/monday-dev) - [ Monday crm ](https://www.empyra.com/monday-crm) - [ Monday work Management ](https://www.empyra.com/monday-work-management) - [ monday vibe ](https://www.empyra.com/monday-vibe) - [ monday SideKick ](https://www.empyra.com/monday-sidekick-services-ai-workflow-automation) - [ monday.com AI Agent ](https://www.empyra.com/monday-com-ai-agents) - [ appserve.ai Automation ](https://www.appserve.ai/) - [ Resources ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Blog ](https://www.empyra.com/blog) - [ Case Studies ](https://www.empyra.com/case-studies) - [ Join Our Team ](https://www.empyra.com/careers) - [ Contact Us ](https://www.empyra.com/contact-us) Toggle Menu Toggle Menu - [ Company ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ About Us ](https://www.empyra.com/about-us/) - [ Our Team ](https://www.empyra.com/our-team) - [ Trust Center ](https://www.empyra.com/trust-center/) - [ Products ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ myOneFlow ](https://www.myoneflow.com/) - [ appserve.ai ](https://www.appserve.ai/) - [ Services ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Atlassian Solutions ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Atlassian Services ](https://www.empyra.com/atlassian-solution-partner) - [ Atlassian Training ](https://www.empyra.com/atlassian-training) - [ License Management ](https://www.empyra.com/atlassian-license-management-services) - [ Atlassian AI ](https://www.empyra.com/atlassian-ai-consulting) - [ ITSM ](https://www.empyra.com/itsm-consulting-services/) - [ Cloud Migration ](https://www.empyra.com/atlassian-cloud-migration) - [ Atlassian Integrations ](https://www.empyra.com/atlassian-integration-services) - [ Atlassian Agile Consulting ](https://www.empyra.com/atlassian-agile-consulting) - [ Atlassian Intelligence ](https://www.empyra.com/atlassian-intelligence-services) - [ Atlassian Consulting Services ](https://www.empyra.com/atlassian-consulting-services/) - [ Project Portfolio Management ](https://www.empyra.com/project-portfolio-management-consulting) - [ Jira Workflow Management Services ](https://www.empyra.com/jira-workflow-management) - [ Jira Software Project Management ](https://www.empyra.com/jira-software-project-management) - [ Atlassian Managed Services ](https://www.empyra.com/atlassian-managed-services) - [ Jira Implementation services ](https://www.empyra.com/jira-implementation-services) - [ Atlassian Products ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Jira Service Management Consulting ](https://www.empyra.com/jira-service-management-consulting) - [ Jira Work Management Services ](https://www.empyra.com/jira-work-management) - [ Rovo ](https://www.empyra.com/atlassian-rovo) - [ Rovo Dev ](https://www.empyra.com/rovo-dev) - [ Rovo Agents ](https://www.empyra.com/rovo-agents) - [ Loom ](https://www.empyra.com/loom-screen-recording-software) - [ Jira Align ](https://www.empyra.com/jira-align-implementation) - [ Jira Software Cloud ](https://www.empyra.com/jira-software-cloud) - [ Jira Product Discovery ](https://www.empyra.com/jira-product-discovery) - [ Confluence consulting services ](https://www.empyra.com/atlassian-confluence-services) - [ Atlassian Bitbucket Implementation ](https://www.empyra.com/atlassian-bitbucket-implementation) - [ Atlassian Bamboo Consulting ](https://www.empyra.com/atlassian-bamboo-consulting-services) - [ Trello Project management ](https://www.empyra.com/trello-project-management) - [ monday.com Solutions ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ monday.com Solution partner ](https://www.empyra.com/monday-com-solutions) - [ monday.com AI Services ](https://www.empyra.com/monday-ai) - [ monday Service ](https://www.empyra.com/monday-service) - [ Monday integrations ](https://www.empyra.com/monday-com-integration-services) - [ Monday implementations ](https://www.empyra.com/monday-com-implementation-consultants) - [ Monday Migrations ](https://www.empyra.com/monday-com-migration) - [ monday.com-pmo-solutions ](https://www.empyra.com/monday-com-pmo-solutions) - [ monday.com Consulting Services ](https://www.empyra.com/monday-com-consulting) - [ monday.com Workflow Management Services ](https://www.empyra.com/monday-com-workflow-management) - [ monday.com Project Management Services ](https://www.empyra.com/monday-com-project-management) - [ monday.com Products ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Monday dev ](https://www.empyra.com/monday-dev) - [ Monday crm ](https://www.empyra.com/monday-crm) - [ Monday work Management ](https://www.empyra.com/monday-work-management) - [ monday vibe ](https://www.empyra.com/monday-vibe) - [ monday SideKick ](https://www.empyra.com/monday-sidekick-services-ai-workflow-automation) - [ monday.com AI Agent ](https://www.empyra.com/monday-com-ai-agents) - [ appserve.ai Automation ](https://www.appserve.ai/) - [ Resources ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#) - [ Blog ](https://www.empyra.com/blog) - [ Case Studies ](https://www.empyra.com/case-studies) - [ Join Our Team ](https://www.empyra.com/careers) - [ Contact Us ](https://www.empyra.com/contact-us) [Facebook ](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#0) # Blog #### Best practices, news & updates, industry insights & more, curated by our team of Certified Atlassian consultants.  Filter by Tag Show All AI-powered service management Atlassian Cloud Atlassian Cloud Migration Atlassian Cloud Partners Atlassian Connect High Velocity Dallas Atlassian Solution Partners Atlassian Teamwork collection Atlassian Training Atlassian partners Blog Certified Atlassian Partner Customized App Development IT Service Management ITSM ITSM with JSM Jira Partners Jira Service Management atlassian twc ### ITSM with JSM [![The future of IT Service Management ](https://atlassian.empyra.com/hs-fs/hubfs/The%20Future%20of%20(1).jpg?width=1020&height=585&name=The%20Future%20of%20(1).jpg) ](https://atlassian.empyra.com/blog/itsm-trends-and-atlassian-solutions-exploring-the-future-it-service-management) 6 min read #### [ITSM Trends and Atlassian Solutions: Exploring the Future of IT Service Management](https://atlassian.empyra.com/blog/itsm-trends-and-atlassian-solutions-exploring-the-future-it-service-management) [Abhishek BV](https://atlassian.empyra.com/blog/author/abhishek-bv): Sep 13, 2024 2:12:34 AM Discover the latest ITSM trends shaping the future of service management and learn how Atlassian solutions empower organizations to boost efficiency,... [ITSM with JSM](https://atlassian.empyra.com/blog/tag/itsm-with-jsm) [Read More](https://atlassian.empyra.com/blog/itsm-trends-and-atlassian-solutions-exploring-the-future-it-service-management) [![Empyra Achieves Atlassian ITSM Specialization](https://atlassian.empyra.com/hs-fs/hubfs/Untitled%20design%20(11)-1.jpg?width=1020&height=585&name=Untitled%20design%20(11)-1.jpg) ](https://atlassian.empyra.com/blog/empyra-achieves-atlassian-itsm-specialization) 3 min read #### [Empyra Achieves Atlassian ITSM Specialization](https://atlassian.empyra.com/blog/empyra-achieves-atlassian-itsm-specialization) [Abhishek BV](https://atlassian.empyra.com/blog/author/abhishek-bv): Aug 19, 2024 6:35:06 AM We are proud to announce that Empyra has officially become an Atlassian Specialized Partner in IT Service Management (ITSM) for the AMER region. This... [ITSM with JSM](https://atlassian.empyra.com/blog/tag/itsm-with-jsm) [Read More](https://atlassian.empyra.com/blog/empyra-achieves-atlassian-itsm-specialization) [![Empyra- Atlassian Solution Partner](https://atlassian.empyra.com/hs-fs/hubfs/Empyra_July2023/images/Atlassian-Consulting-Service.png?width=600&height=300&name=Atlassian-Consulting-Service.png) ](https://atlassian.empyra.com/blog/5-reasons-you-should-work-with-an-atlassian-solution-partner) 2 min read #### [5 Reasons You Should Work With an Atlassian Solution Partner](https://atlassian.empyra.com/blog/5-reasons-you-should-work-with-an-atlassian-solution-partner) ![Picture of Empyra Staff](https://atlassian.empyra.com/hs-fs/hubfs/empyra%20fevicon%20(1).png?width=30&name=empyra%20fevicon%20(1).png) [Empyra Staff](https://atlassian.empyra.com/blog/author/empyra-staff): Oct 17, 2023 5:30:44 AM With the Atlassian environment becoming imperative for enterprises, working with the right Atlassian solution partners is also a necessity. There are... [Atlassian Solution Partners](https://atlassian.empyra.com/blog/tag/atlassian-solution-partners) [ITSM with JSM](https://atlassian.empyra.com/blog/tag/itsm-with-jsm) [Read More](https://atlassian.empyra.com/blog/5-reasons-you-should-work-with-an-atlassian-solution-partner) ## **PDF Guides for Atlassian Cloud Migration** Explore PDF downloads designed to help you move forward with the Atlassian Cloud Migration journey and make the right decisions for your business. [![See More Cloud Migration Resources](https://no-cache.hubspot.com/cta/default/5506892/2463e84b-f385-433a-a5ce-966e16bd21a9.png)](https://cta-redirect.hubspot.com/cta/redirect/5506892/2463e84b-f385-433a-a5ce-966e16bd21a9) ![Atlassian-industrial-Compliance](https://atlassian.empyra.com/hubfs/Empyra_July2023/images/overlay-5.png) #### **Atlassian Cloud Industrial Compliance** Download the informative document to learn how Atlassian Cloud Enterprise keeps your most precious data secure, especially for global customers in the most restrictive industries. [Download PDF](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#tmp1_module_16926431136737) ![Data-residency](https://atlassian.empyra.com/hubfs/Empyra_July2023/images/5%20(1).png) #### Data Residency and **Atlassian** Cloud Plans Download the reference document for a detailed study of Data residency plans and Know how Atlassian maintains GDPR compliance. [Download PDF](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#tmp2_module_16926431136737) ![Scale and Reliability](https://atlassian.empyra.com/hubfs/Empyra_July2023/images/6%20(1).png) #### **Scale and Reliability with Cloud Enterprise** Download this quick guide to go through the benefits of Atlassian Cloud enterprise. Scale globally with unlimited instances and ensure the highest standards of reliability. [Download PDF](https://atlassian.empyra.com/blog/tag/itsm-with-jsm#tmp3_module_16926431136737) ![overlay](https://atlassian.empyra.com/hs-fs/hubfs/Empyra_July2023/images/overlay-5.png?width=290&height=139&name=overlay-5.png) ![overlay](https://atlassian.empyra.com/hs-fs/hubfs/Empyra_July2023/images/5%20(1).png?width=289&height=139&name=5%20(1).png) ![overlay](https://atlassian.empyra.com/hs-fs/hubfs/Empyra_July2023/images/6%20(1).png?width=290&height=139&name=6%20(1).png) ### Book a Free Consultation With Our Atlassian Experts ![Untitled design (47)-2](https://atlassian.empyra.com/hs-fs/hubfs/Untitled%20design%20(47)-2.png?width=2000&height=980&name=Untitled%20design%20(47)-2.png "Untitled design (47)-2") - - [Services](https://atlassian.empyra.com/services) - [Apps](https://atlassian.empyra.com/apps) - - [Webinars](https://atlassian.empyra.com/webinars/) For more information contact us:   ## [![phone icon](https://atlassian.empyra.com/hubfs/icons2-3.png)  (330) 744 5570](tel:3307445570) ## [![phone icon](https://atlassian.empyra.com/hubfs/icons2-3.png)  (866) 427 6808 ](tel:8664276808) [   ![icons2-4](https://atlassian.empyra.com/hubfs/icons2-4.png) atlassian@empyra.com ](mailto:mailto:atlassian@empyra.com) [![ln-](https://atlassian.empyra.com/hubfs/ln-.png) ](https://www.linkedin.com/showcase/empyra--atlassian-platinum-solution-partner/)  [![YouTube](https://atlassian.empyra.com/hubfs/ln-1.png) ](https://www.youtube.com/@empyraatlassiansolution7663/videos) **HQ: Texas Office** 6500 N, Belt Line Rd., Suite 250, Irving, TX 75063 **Ohio Office** 7510 Market, Suite #8 Boardman, OH 44512 **New York Office** 1177 6th Ave 5th Floor New York, NY 10036 **Vancouver, Canada Office** 501 – 1367 West Broadway Vancouver BC V6H 4A7 **Bangalore, India Office** #1119, Banashankari 6th Stage, 1st Block, Bangalore – 560098 **Singapore Office** 1 Fullerton Rd, #02-01 One Fullerton, Singapore 049213 Copyright © 2024 Empyra.com, Inc. | [Terms of Use](https://www.empyra.com/terms-of-use/) | [Privacy Policy ](https://atlassian.empyra.com/empyra-atlassian-privacy-policy)| [Trust Center](https://www.empyra.com/trust-center/)