ServiceNow
Connector for Jira
Connect your Jira and ServiceNow instances
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Bi-directional Sync b/w ServiceNow & Jira
Organizations use ServiceNow and Jira for their different teams for different purposes. Often engineering and product teams use Jira, while the customer support and operations teams are on ServiceNow. ServiceNow Connector for Jira helps to bring these two disparate systems together and enables users for seamless bi-directional sync between ServiceNow incidents with Jira issues.
Features
Stay Organized
Easily track changes and sync between two different systems in an Audit Log.
Stay Connected
Automatically creates an incident in ServiceNow, when an issue is registered in Jira and update values in real-time and vice versa.
Field Mapping
The App syncs all values from Jira Issue to ServiceNow incidents like component, reporter, assignee, custom fields, attachment, and comments based on field mapping.
Real-time Visibility
The App shows the link for the Jira issue key on the ServiceNow field and the ServiceNow incident number on Jira Issue.
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